Question 1

What is the KOR Mindful Beauty Routine?

Accepted Answer

The KOR Mindful Beauty routine uses KOR Mindful Beauty Cleanser, Eye Serum, Anti-Aging Serum, Eye Cream, and Day + Night Cream twice a day. Here are the six steps we recommend: 1) First cleanse your skin. Apply Cleanser to damp skin, massage in, and rinse off. For a light exfoliation, use a damp washcloth and gently sweep the cloth upwards until desired exfoliation is achieved. Rinse thoroughly. 2) Apply Eye Serum. Gently roll on the serum under the eyes and up to the outside corners. Appreciate the soothing coolness of the stainless-steel rollerball. Then, very lightly dab to set the serum and be sure the entire area is covered. Avoid the deep inside corner of the eye. 3) Apply Anti-Aging Serum. Apply a small amount to face and neck area ending with an upward sweeping motion. 4) Wait for two minutes or more (or as little as 30 seconds if it’s one of those days!). 5) Apply the Eye Cream. Dab gently under the eyes and up to the outside corners with your fingertip. Avoid the deep inside corner of the eye. 6) Apply the Day + Night Cream. With your fingertips, apply a small amount ending with an upward sweeping motion. The right amount leaves you with a soft glow and not a deep shine. For more intense hydration, apply a little extra with your nighttime routine in the areas that you intend to benefit.

We've recommended a typical routine here, but your best you is the you that you know and love!  If you have a routine that works better for you, then stick with it.  If you discover once a day for all or some of the products is a better fit for you, then follow it.  You know your body best. Mindful Beauty is about awareness.  Notice how your skin responds to each product and employ the best routine for you.  Sometimes you may want to adjust your routine if your body's hydration or gut health is off. Also, less may be more.  KOR Mindful Beauty formulas include many powerful ingredients. A smaller amount of product may work better under certain conditions. Be mindful of what works best for you and have fun discovering your best you!

Question 2

I’m in my 20’s (30’s, 40’s). Is KOR Mindful Beauty Anti-Aging Serum right for me?

Accepted Answer

Our Anti-Aging Serum is intended for your skin at any age. KOR’s Anti-Aging Serum is carefully crafted with ingredients that nourish, hydrate, repair and protect. It’s also loaded with antioxidants that can help prevent premature aging. Our serum does not have harsh chemicals or ingredients that can clog pores like those that may be included in other products not appropriate for younger skin.

Question 3

Do I have to wait two minutes between serums and creams?

Accepted Answer

Two glorious minutes! We love this part of the routine. Two minutes or more is optimal to let the serum penetrate as deeply as possible and begin its beneficial effects under the surface. We highly encourage two minutes, but if you can only eek out seconds, do your best and try for two minutes during your next routine. Why do we love two minutes? Everyone has a different answer. Some use the time to brush and floss or up-do their hair, others optimize mindful beauty by breathing, meditating or even simply smiling. It’s also a great time to hug your kids, your SO, or yourself. We encourage you to embrace two glorious minutes and make it mindful!

Question 4

What is Mindful Beauty?

Accepted Answer

Mindful beauty is a holistic approach to elevating your self-care moments to a more bountiful me-time experience. Mindful beauty is intended to encourage the gifts of calm and wellness inside and out. In addition to using natural ingredients that nurture your skin, mindful beauty may include adding

breathing, meditation, diffusing essential oils or listening to calming music to your self-care experience. If negative self-image thoughts creep in, let them go, and remember that the things we tend to criticize about ourselves are the same things that endear us to others. KOR embodies mindful beauty by using ingredients that are packed with natural, nurturing ingredients, and by giving a portion of all profits to the American Foundation for Suicide Prevention (AFSP) so you can know your beauty is a gift to others in more ways than one!

Question 5

Shouldn’t I be paying more for quality skin care products?

Accepted Answer

We’ve carefully crafted our products without skimping on quality so we could pass that savings onto you! We’ve experienced too many times paying more for products that frankly weren’t that great. Our focus is on a great product with premium ingredients, and if we can save in production, we pass that on to you. Congratulations on finding a great deal!

Question 6

What is your return policy?

Accepted Answer

For items purchased on www.kormindfulbeauty.com (www.kormindfulbeauty.com)or at The Wellness Point, Inc.:

If your KOR Mindful Beauty products are not the perfect skincare solution for you, you may return them to us within 30 days from your purchase date or ship date (whichever is later) for a full refund (excluding original shipping costs, if any). If the return is made via a US shipping label generated by our returns department, an additional $10 purchase and handling fee will be deducted from the refund.  If a promotional code was used to purchase any or all of the return items, the refund will not exceed the discounted amount paid. Any partial order returns will be prorated accordingly.

For items purchased from an authorized retail partner, please contact the partner directly.

Question 7

How do I start a return?

Accepted Answer

You may make a return in person at The Wellness Point, Inc., 200 Silver Street, Suite 105, Agawam, MA 01001.

To ship a return, please contact Customer Service via email to kormindfulbeauty@gmail.com (kormindfulbeauty@gmail.com)with your order number, item(s) to be returned and zip code.  Once your return is authorized, we'll provide instructions and a prepaid shipping label (US only) via email.

Question 8

Can I return a single item from a set?

Accepted Answer

You can return an entire set or individual items. Refunds will be prorated based on the price of the set and item(s) returned. If a promotional code was used at the time of purchase, the refund will also prorate the reduced amount paid in accordance with the promotional code.

Question 9

Can I return a gift?

Accepted Answer

Gifts may be returned for a KOR Mindful Beauty gift certificate.

For gifts purchased online at www.kormindfulbeauty.com (www.kormindfulbeauty.com)or at The Wellness Point, Inc.:

You may return the item(s) in person at The Wellness Point, Inc., 200 Silver Street, Agawam, MA 01001. Contact ahead for hours of operation.

To ship your return, contact our Customer Service department at kormindfulbeauty@gmail.com (kormindfulbeauty@gmail.com)and provide your order number, item(s) to be returned, and zip code.

If the item(s) was purchased at an authorized retailer, contact the retailer directly to initiate your return.

Question 10

How soon will I get my refund?

Accepted Answer

Refunds in accordance with our return policy will be processed once the returns are received by us. You'll receive a refund confirmation via email once the refund has been processed. Note that it may take several days for the refund to be reflected on your account statement.

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